Robert R. Heinrich Equipment Loan Program

Our Equipment Loan Program is designed to help people cope with the daily challenges of decreasing mobility and independence. By obtaining basic and essential assistive devices at no charge, we hope to reduce the financial burden and enhance the quality of life of those living with ALS. This includes mobility equipment, lifts, beds & accessories, bathroom aids, and communication devices. Our equipment catalog provides more details on the available devices.

The program has been expanded to include Advanced Technology which now has 140 pieces of equipment in inventory. These items include 8 state-of-the-art Obi robotic feeding devices, 9 Tango hydraulic office chairs, Google Home, Chromecasts, smart lights, robot spoons, and robotic arm.

To access this program, patients must be registered with the ALS Society of BC and have a prescription form completed by a healthcare professional, such as an occupational therapist, physical therapist, or speech-language pathologist. Like other ALS BC services, this program is available throughout BC and Yukon.

To Healthcare Professionals, Completely Fill Out the Needed Form Below:

For equipment requests: Assistive Equipment Prescription
For equipment repair and maintenance: Repair- Request Form
For equipment return: Return – ALS Equipment Form

Note to healthcare professionals: ELP Changes

Instructions for Completing the Equipment Loan Program Forms:

Click on the link and save the document on your device BEFORE filling out.
Open the file from your device and completely fill out the form.
Once filled out, email back the completed form to [email protected].

Upon receiving an equipment request from a healthcare professional, all equipment is prepared for shipment to the patient’s home within two business days. If the equipment does not require technical assistance, it should arrive via courier within a week, depending on the location. However, if technical or occupational therapist support is necessary, the delivery may be delayed due to their schedules, which is beyond our control. Once the equipment is delivered, ALS BC staff will follow up with a call to the patient’s home to ensure everything is functioning well for the patient and their caregiver.

For Any Questions or More Information, Please Contact ALS BC Equipment Warehouse:

Billie Doyle, Equipment Loan Manager
Email: [email protected]
Phone: 604-809-9577
Fax: 604-278-4257

Anthony Wong, Equipment Loan and Logistics Coordinator
Email: [email protected]
Phone: 604-809-9455

Equipment Donations

Providing equipment to those who need it most would not be possible without equipment donations from our community. If you are able to donate a piece of equipment, please send the following details to [email protected].

Equipment type and description
Approximate age of equipment (2 years or less in age accepted)
Location of Equipment
Your First & Last Name
Telephone Number

Upon receipt, our equipment loan manager will contact you within 1-2 business days.

Statistics Overview

Our goal is to achieve a 100% completion rate of all equipment prescription forms received, with the aim of enhancing the quality of life for both patients and their families and caregivers. At the end of 2023, 1,602 pieces of equipment are loaned to people living with ALS and PLS.